Sendloop monitors every single spam complaint, opt-out request, and hard bounce that results from an email campaign originating from our servers. We reserve the right to suspend user accounts that are responsible for a high number of these incidents.

Generally speaking, we begin to monitor accounts when its campaigns result in an incident rate of one per ten thousand emails sent. We will also reach out to see how we can help you improve your deliverability rates, as well as lower your complaint rates and number of hard bounces. Our goal is to help you achieve the highest level of conversion possible.